Top 1,9. 77 Complaints and Reviews about Progressive Insurance. I was referred to Progressive when I first bought my car. My banker called and handed me the phone while he was writing my check. The agent was dull, unhelpful, and monotonous. While applying, we got to the mailing address section where he was adamant about being unable to enter my PO Box because he . I am advised to just put down my condo address so I can obtain the insurance that day to buy my car. Over the weekend of the 2. June, I was unable to get a hold of anyone to change my address. The Monday after, I change my address to the correct mailing address. Fast forward to August 8th. I received a letter from Progressive, it was dated August 1st. Snapshot Program Progressive Reviews By CustomersIt was a cancellation notice and I was taken aback since I just made my payment a couple weeks ago. Cancellation states reasons of an early term claim (family member locked my keys in my car while getting their items from it) and RETURNED US MAIL. I had received advertisements and my insurance cards from Progressive and the only emails I got were payment schedules and reminders. So I called the underwriting team and they just kept repeating that there's nothing they could do even if it was a misunderstanding. I logged in online and went to see my documents and found the documents they claimed were returned mail and when I opened them, they had my condo (not mailing) address listed on there and it was sent on June 2. WHEN I WAS TRYING TO CORRECT MY ADDRESS)! I didn't get an email or even a phone call!! If it was so important that those pieces of mail got to me, enough for you to cancel my policy, why didn't I get a phone call or email?? Also, it will be cancelled on August 1. I had THREE days to scrounge up money after paying all my bills. I was told the prorated refund could take up to 1. I received it, which they don't even know if it included business days or not! So, one, early term claim: why? I don't know, aren't insurance supposed to HELP you when you needed it? And two, RETURNED US MAIL? Basically you're telling me, if we read this all over again, that my policy is being cancelled and I am financially blind- sided is because your agent is so incompetent that he can't operate a software to input my PO Box for mailing? Not even after I, MYSELF, had to fix it? And even though he knew that my condo address he wanted to put down so bad couldn't receive mail, he didn't THINK to make a note to not mail anything to the wrong address until I fixed it like HE advised??? This sounds like a setup, if you didn't want my business, just say so. And after all that, I have THREE days to find a new policy that fit my budget. But don't worry about me, Progressive! Even though I've spent money on rent, utilities, car payments, I was able to find one. But it with the money I was putting towards saving and to live off of until next paycheck, which your prorated refund won't even help the slightest bit because it's too slow!!! So, here I am, living off $2. TWELVE (business or not, we don't know!!!) DAYS! Thanks Progressive! Honorable mentions to Micah and Becky in customer service and Patricia in underwriting for genuinely trying to help me with everything they could. I said it many times, I appreciate you for going above and beyond, but I HATE your company. High Honorable mentions to customer supervisor who scoffed off Becky when she tried to help me further by point blank telling her to not get involved. Yeah, I know you said that. Snapshot Program Progressive Reviews And ComplaintsNearly two years ago, in September 2011, I first began using Progressive Snapshot for what was then a competitive insurance policy with Progressive. How do I know I can trust these reviews about Progressive? I had Progressive Insurance for 10 years and most of the time paid my premiums. Be very careful if you participate in the Progressive Snapshot program. Even if they claim your rate can't go up in their advertisements, you need to be. Snapshot from Progressive: The 2013 Update. Progressive Snapshot Discount Consumer. Is the snapshot discount from Progressive Insurance really designed to save you. Did this program for 33 days. Review: Progressive Snapshot Discount Rewards You. I tried the Snapshot discount program. We are happy and no complain like i was reading on reviews like problem. Drive Snapshot creates an exact Disk Image of. I tend not to believe reviews because you just don't know.
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